Support

How to report issues and request support for TrilioVault for Kubernetes

Free and Basic Customers

Please use the TrilioVault Issue Tracker repository to learn how to collect system logs and file an issue for support using TrilioVault Log Collector.

The TrilioVault Log Collector tool requires Python 3.6 to run. Please follow the instructions provided below to install Python 3.6 in your environment.

Slack Workspace Support (BETA)

Trilio provides a Slack workspace where support can be requested for questions and issues faced with TrilioVault for Kubernetes.

Please use this link for access to the TrilioVault for Kubernetes slack workspace.

Note: The Slack Workspace Support channel is still in BETA phase.