Support

How to report issues and request support for Trilio for Kubernetes

Deprecated Documentation

This document is deprecated and no longer supported. For accurate, up-to-date information, please refer to the documentation for the latest version of Trilio.

Support

Free and Basic Customers

Please use the Trilio Issue Tracker repository to file bugs that are encountered when using Trilio for Kubernetes. Trilio Support also requests to submit the logs associated with the T4K instance by following the simple procedure outlined on the Log Collector page.

It may even be beneficial to run the Preflight check and provide the output as part of the support case.

Slack Workspace Support (BETA)

Trilio provides a Slack workspace where support can be requested for questions and issues faced with Trilio for Kubernetes.

Please use this link for access to the Trilio for Kubernetes slack workspace.

Note: The Slack Workspace Support channel is still in BETA phase.