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2.0.X-2.10.X(Deprecated)
5.0.X4.0.X3.1.X3.0.X2.0.X-2.10.X(Deprecated)1.0.X-1.1.X(Deprecated)
2.0.X-2.10.X(Deprecated)
5.0.X4.0.X3.1.X3.0.X2.0.X-2.10.X(Deprecated)1.0.X-1.1.X(Deprecated)
  • Welcome to Trilio For Kubernetes (T4K)
  • Compatibility Matrix
  • Kubernetes Application Types
  • Features
  • Use Cases
  • Release Notes
  • Getting Started
    • Install Options
      • Quick Start
      • Standard Installation
        • Red Hat OpenShift
        • Upstream Kubernetes
        • Rancher Deployments
        • EKS/AKS/GKE
        • Digital Ocean Cloud
        • VMware Tanzu Kubernetes Grid (TKG)
        • Mirantis Kubernetes Engine
        • IBM Cloud
      • Upgrade
        • T4K 2.0.X to T4K 2.X Upgrade
        • Operator Upgrade 2.0.X to 2.X
    • Licensing
    • Management Console (UI)
    • Trilio APIs
    • Uninstall Options
  • Architecture
    • Architectural Components
    • Backup and Restore Details
    • Backup Retention Process
      • Retention Use Case
    • Permissions
      • T4K Pod/Job Capabilities
      • AWS S3 Target Permissions
    • Resource Requirements and Limits
    • APIs and Command Line Reference
      • Trilio Operator Helm Values
      • Custom Resource Definitions - Operator
        • Examples
      • Custom Resource Definition - Application
        • Examples
      • Target Browser API
  • Operation
    • Operate
    • Observability
  • Management Console UI
    • About the UI
    • UI Authentication
      • KubeConfig Authenticaton
      • Authentication Methods Via Dex
      • RBAC Authentication
    • Configuring the UI
    • Navigating the UI
      • UI Login
      • Cluster Management (Home)
      • Backup & Recovery
        • Namespaces
          • Namespaces - Actions
          • Namespaces - Bulk Actions
        • Applications
          • Applications - Actions
          • Applications - Bulk Actions
        • Backup Plans
          • Create Backup Plans
          • Backup Plans - Actions
        • Targets
          • Create New Target
          • Targets - Actions
      • Monitoring
        • Trilio Monitoring
        • Velero Monitoring Integration
      • Resource Management
      • Guided Tours
    • UI How-to Guides
      • Multi-Cluster Management
      • Creating Backups
      • Restoring Backups
        • Cross-Cluster Restores
      • Monitoring Details
      • Disaster Recovery Plan
      • Monitoring Velero with Trilio for Kubernetes
  • Performance
    • Modifying Default T4K Configuration
    • S3 as Backup Target
      • T4K S3 Fuse Plugin performance
    • Measuring Backup Performance
  • Ecosystem
    • T4K Integration with Slack using BotKube
    • Monitoring T4K Logs using ELK Stack
    • Rancher Navigation Links for Trilio Management Console
    • Optimize T4K Backups with StormForge
    • T4K GitHub Runner
    • Prometheus Metrics
    • AWS RDS snapshots using T4K hooks
  • Plugins
    • T4K QuickStart Plugin
    • T4K Preflight Checks Plugin
    • T4K Target Browser Plugin
    • T4K Log Collector Plugin
    • T4K Cleanup Plugin
    • OCP ETCD Plugin
    • RKE ETCD Plugin
  • Support
    • Troubleshooting Guide
      • Helm Support
      • Known Issues and Workarounds
    • Support
  • Appendix
    • Deploying Trilio For Kubernetes with Openshift ACM Policies
    • Ignored Resources
    • OpenSource Software Disclosure
    • CSI Drivers
      • Installing VolumeSnapshot CRDs
      • HostPath CSI Driver for T4K
    • T4K Product FAQ
    • OpenShift OperatorHub Custom CatalogSource
      • Custom CatalogSource in a restricted environment
    • Air-Gapped Install - Upstream Kubernetes
    • Marketplace Support
    • Configure OVH Object Storage as a Target
    • Connect T4K UI hosted with HTTPS to another cluster hosted with HTTP or vice versa
    • Fetch DigitalOcean Kubernetes Cluster kubeconfig for T4K UI Authentication
    • Force Update T4K Operator in Rancher Marketplace
    • Backup and Restore Virtual Machine running on OpenShift
    • T4K For Volumes with Generic Storage
    • T4K Resource Usage
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  • Support
  • Free and Basic Customers
  1. Support

Support

How to report issues and request support for Trilio for Kubernetes

Deprecated Documentation

This document is deprecated and no longer supported. For accurate, up-to-date information, please refer to the documentation for the latest version of Trilio.

Support

Free and Basic Customers

Please use the Trilio Issue Tracker repository to file bugs that are encountered when using Trilio for Kubernetes. Trilio Support also requests to submit the logs associated with the T4K instance by following the simple procedure outlined on the Log Collector page.

It may even be beneficial to run the Preflight check and provide the output as part of the support case.

Slack Workspace Support (BETA)

Trilio provides a Slack workspace where support can be requested for questions and issues faced with Trilio for Kubernetes.

Please use this link for access to the Trilio for Kubernetes slack workspace.

Note: The Slack Workspace Support channel is still in BETA phase.

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Last updated 1 year ago