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1.0.X-1.1.X(Deprecated)
5.0.X4.0.X3.1.X3.0.X2.0.X-2.10.X(Deprecated)1.0.X-1.1.X(Deprecated)
1.0.X-1.1.X(Deprecated)
5.0.X4.0.X3.1.X3.0.X2.0.X-2.10.X(Deprecated)1.0.X-1.1.X(Deprecated)
  • Preface
  • Release Notes
  • Trilio for Kubernetes
    • Introduction
    • Kubernetes Application Types
    • Getting Started
    • Features
    • Use Cases
    • Licensing
  • Architecture
    • Architectural Components
    • Backup and Restore Details
    • Backup Retention Process
    • Resources and Permissions
    • Resource Requirements and Limits
    • Custom Resource Definition - Operator
      • Examples
    • Custom Resource Definitions - Application
      • Examples
  • Installation and Operation
    • Compatibility Matrix
    • Install
    • Operate
    • Monitoring and Logging
    • Upgrade
    • Uninstall
  • Support
    • Troubleshooting Guide
      • Known Issues and Workarounds
    • Support
  • Online Lab
    • Online Lab
  • Appendix
    • Preflight check
    • Prometheus Metrics
    • Enabling Alpha Feature Gate
    • S3 as Backup Target
    • CSI Drivers
      • HostPath CSI Driver for Trilio for Kubernetes
    • T4K Product FAQ
    • OperatorHub Custom CatalogSource
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  • Support
  • Free and Basic Customers

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  1. Support

Support

How to report issues and request support for Trilio for Kubernetes

PreviousKnown Issues and WorkaroundsNextOnline Lab

Last updated 1 year ago

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Deprecated Documentation

This document is deprecated and no longer supported. For accurate, up-to-date information, please refer to the .

Support

Free and Basic Customers

Please use the repository to learn how to collect system logs and file an issue for support using Trilio Log Collector.

The Trilio Log Collector tool required Python 3.6 to run. Please follow the instructions provided below to install Python 3.6 in your environment.

Slack Workspace Support (BETA)

Trilio provides a Slack workspace where support can be requested for questions and issues faced with Trilio for Kubernetes.

Please use this for access to the Trilio for Kubernetes slack workspace.

Note: The Slack Workspace Support channel is still in BETA phase.

documentation for the latest version of Trilio
Trilio Issue Tracker
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