Snapshot Mount
Definition
Trilio allows you to view or download a file from the snapshot. Any changes to the files or directories when snapshot is mounted are temporary and are discarded when the snapshot is unmounted. Mounting is a faster way to restore a single or multiple files. To mount a snapshot follow these steps.
Supported File Recovery Manager Image
Create a File Recovery Manager Instance
It is recommended to do these steps once to the chosen cloud-Image and then upload the modified cloud image to Glance.
Create an Openstack image using a Linux based cloud-image like Ubuntu, CentOS or RHEL with the following metadata parameters.
Spin up an instance from that image It is recommended to have at least 8GB RAM for the mount operation. Bigger Snapshots can require more RAM.
Steps to apply on CentOS and RHEL cloud-images
install and activate qemu-guest-agent
Edit
/etc/sysconfig/qemu-ga
and remove the following from BLACKLIST_RPC section
Disable SELINUX in /etc/sysconfig/selinux
Install python3 and lvm2
Reboot the Instance
Steps to apply on Ubuntu cloud-images
install and activate qemu-guest-agent
Verify the loaded path of qemu-guest-agent
Loaded path init.d (Ubuntu 18.04)
Follow this path when systemctl returns the following loaded path
Edit /etc/init.d/qemu-guest-agent
and add Freeze-Hook file path in daemon args
Loaded path systemd (Ubuntu 20.04)
Follow this path when systemctl returns the following loaded path
Edit qemu-guest-agent systemd
file
Add the following lines
Finalize the FRM on Ubuntu
Restart qemu-guest-agent service
Install Python3
Reboot the VM
Mounting a Snapshot
Mounting a Snapshot to a File Recovery Manager provides read access to all data that is located on the in the mounted Snapshot.
It is possible to run the mounting process against any Openstack instance. During this process will the instance be rebooted.
Always mount Snapshots to File Recovery Manager instances only.
To be able to successfully mount Windows (NTFS) Snapshots the ntfs filesystem support is required on the File Recovery Manager instance.
Unmount any mounted Snapshot once there is no further need to keep it mounted. Mounted Snapshots will not be purged by the Retention policy.
Using Horizon
There are 2 possibilities to mount a Snapshot in Horizon.
Through the Snapshot list
To mount a Snapshot through the Snapshot list follow these steps:
Login to Horizon
Navigate to Backups
Navigate to Workloads
Identify the workload that contains the Snapshot to mount
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Identify the searched Snapshot in the Snapshot list
Click the small arrow in the line of the Snapshot next to "One Click Restore" to open the submenu
Click "Mount Snapshot"
Choose the File Recovery Manager instance to mount to
Confirm by clicking "Mount"
Should all instances of the project be listed and there is a File Recovery Manager instance existing verify together with the administrator that the File Recovery Manager image has the following property set:
tvault_recovery_manager=yes
Through the File Search results
To mount a Snapshot through the File Search results follow these steps:
Login to Horizon
Navigate to Backups
Navigate to Workloads
Identify the workload that contains the Snapshot to mount
Click the workload name to enter the Workload overview
Navigate to the File Search tab
Identify the Snapshot to be mounted
Click "Mount Snapshot" for the chosen Snapshot
Choose the File Recovery Manager instance to mount to
Confirm by clicking "Mount"
Should all instances of the project be listed and there is a File Recovery Manager instance existing verify together with the administrator that the File Recovery Manager image has the following property set:
tvault_recovery_manager=yes
Using CLI
Accessing the File Recovery Manager
The File Recovery Manager is a normal Linux based Openstack instance.
It can be accessed via SSH or SSH based tools like FileZila or WinSCP.
SSH login is often disabled by default in cloud-images. Enable SSH login if necessary.
The mounted Snapshot can be found at the following path:
/home/ubuntu/tvault-mounts/mounts/
Each VM in the Snapshot has its own directory using the VM_ID as the identifier.
Identifying mounted Snapshots
Sometimes a Snapshot is mounted for a longer time and it needs to be identified, which Snapshots are mounted.
Using Horizon
There are 2 possibilities to identify mounted Snapshots inside Horizon.
From the File Recovery Manager instance Metadata
Login to Horizon
Navigate to Compute
Navigate to Instances
Identify the File Recovery Manager Instance
Click on the Name of the File Recovery Manager Instance to bring up its details
On the Overview tab look for Metadata
Identify the value for
mounted_snapshot_url
The mounted_snapshot_url
contains the Snapshot ID of the Snapshot that has been mounted last.
This value only gets updated, when a new Snapshot is mounted.
From the Snapshot list
Login to Horizon
Navigate to Backups
Navigate to Workloads
Identify the workload that contains the Snapshot to mount
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Search for the Snapshot that has the option "Unmount Snapshot"
Using CLI
Unmounting a Snapshot
Once a mounted Snapshot is no longer needed it is possible and recommended to unmount the snapshot.
Unmounting a Snapshot frees the File Recovery Manager instance to mount the next Snapshot and allows Trilio retention policy to purge the former mounted Snapshot.
Deleting the File Recovery Manager instance will not update the Trilio appliance. The Snapshot will be considered mounted until an unmount command has been received.
Using Horizon
Login to Horizon
Navigate to Backups
Navigate to Workloads
Identify the workload that contains the Snapshot to mount
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Search for the Snapshot that has the option "Unmount Snapshot"
Click "Unmount Snapshot"
Using the CLI
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