> For the complete documentation index, see [llms.txt](https://docs.trilio.io/openstack/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.trilio.io/openstack/user-guide/e-mail-notifications.md).

# E-Mail Notifications

## Definition

Trilio can notify users via E-Mail upon the completion of backup and restore jobs.

The E-Mail will be sent to the owner of the Workload.

## Requirements to activate E-Mail Notifications

To use the E-mail notifications, two requirements need to be met.

{% hint style="danger" %}
Both requirements need to be set or configured by the OpenStack Administrator. Please contact your OpenStack Administrator to verify the requirements.
{% endhint %}

### User E-Mail assigned

As the E-Mail will be sent to the owner of the Workload does the OpenStack User, who created the workload, require to have an E-Mail address associated.

### Trilio E-Mail Server configured

Trilio needs to know which E-Mail server to use, to send the E-mail notifications.\
Backup Administrators can do this in the "Backup Admin" area.

## Activate/Deactivate the E-Mail Notifications

E-Mail notifications are activated tenant wide. To activate the E-Mail notification feature for a tenant follow these steps:

1. Login to Horizon
2. Navigate to the Backups
3. Navigate to Settings
4. Check/Uncheck the box for "Enable Email Alerts"

## Example E-Mails

The following screenshots show example E-mails send by Trilio.

![Screenshot of a notification E-mail for a successful Snapshot](/files/hUFx4HUjNW9tccRclpHp)

![Screenshot of a notification E-Mail for a failed Snapshot](/files/ACXCC6nXMdVEwIeegZsT)

![Screenshot of a notification E-Mail for a successful Restore](/files/znrJGnQL3vntiGGeLe6a)

![Screenshot of a notification E-Mail for a failed Restore](/files/lCvZQITPfV9XntU4DlYs)