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Trilio for RHV, is a native RHV service that provides policy-based comprehensive backup and recovery for RHV workloads. The solution captures point-in-time workloads (Application, OS, Compute, Network, Configurations, Data, and Metadata of an environment) as full or incremental snapshots. A variety of storage environments can hold these Snapshots, including NFS and soon AWS S3 compatible storage. With Trilio and its single-click recovery, organizations can improve Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Trilio enables IT departments to fully deploy RHV solutions and provide business assurance through enhanced data retention, protection, and integrity.
With the use of Trilio’s VAST (Virtual Snapshot Technology), Enterprise IT and Cloud Service Providers can now deploy backup and disaster recovery as a service to prevent data loss or data corruption through point-in-time snapshots and seamless one-click recovery. Trilio takes point-in-time backup of the entire workload consisting of computing resources, network configurations, and storage data as one unit. It also takes incremental backups that only capture the changes made since the last backup. Incremental snapshots save time and storage space as the backup only includes changes since the last backup. The summarized benefits of using VAST for backup and restore are:
Efficient capture and storage of snapshots. Since our full backups only include data that is committed to storage volume and the incremental backups include changed blocks of data since the last backup, our backup processes are efficient and storages backup images efficiently on the backup media.
Faster and reliable recovery. When your applications become complex that snap multiple VMs and storage volumes, our efficient recovery process brings your application from zero to operational with the click of a button.
Reliable and smooth migration of workloads between environments. Trilio captures all the details of your application, and hence our migration includes your entire application stack without leaving anything for guesswork.
Through policy and automation, lower the Total Cost of Ownership. Our role driven backup process and automation eliminates the need for dedicated backup administrators, thereby improves your total cost of ownership.
Trilio is a pure software solution and is composed of 3 elements:
Trilio Controller Cluster
Trilio RHV-M Web-GUI extension
Trilio Datamover
The Trilio Controller Cluster consists of multiple containers:
rhv-configurator - this container contains all configuration UI used to configure the Trilio solution after deployment
config-api - this container is responsible to deploy and configure the actual Trilio solution after all values are provided through the configuration UI
wlm-api - this container provides the api used by the RHV-M integration to work with workloads, backups and restores
wlm-scheduler - this container takes jobs from the wlm-api and schedules them on a wlm-workloads container. It hereby chooses the wwlm-workloads container with the lowest load
MariaDB - this container provides the Trilio database
RabbitMQ - this container provides the RabbitMQ service used internally by the Trilio solution
The Trilio Controller Cluster consists of 3 VMs fulfilling the following base requirements
Trilio is installing the Trilio datamover service next to the ovirt-imageio-proxy service running on the RHV-Manager and ovirt-imageio-daemon running on the RHV-Hosts.
The Trilio datamover doesn't have any hardware-related requirements, but they require specific versions of the ovirt-imageio services.
Please check the Support Matrix for further information.
The installed versions of the ovirt-imageio-proxy and the ovirt-imageio-daemon need to be the same.
Ressource
Value
vCPU
6
RAM
16 GB
Disk
100 GB
Operating System
RHEL 8
The certificates explained on this page are not the certificates provided when accessing the TrilioVault VM dashboard through HTTPS.
TrilioVault for RHV is integrating into the RHV-Manager to provide a seamless experience for RHV Administrators and Users for all their Backup & Recovery needs inside RHV.
For this purpose is TrilioVault extending the RHV-Manager GUI with a new tab "Backup", which contains the sub-tabs Workloads, Admin Panel and Reporting as shown in figure 1.
The integration of TrilioVault into the RHV-Manager contains the complete GUI. This GUI still requires Data that will be shown then.
The RHV-Manager is gathering the data shown in the GUI from the client-side. This means that next to the connection to the RHV-Manager there are also connections to the systems providing the data. For all normal RHV tabs and fields is this the RHV-Manager itself.
When accessing the TrilioVault tabs there will also be a connection build-up to the TrilioVault VM, to gather the data about Workloads, Snapshots, Restores, etc. Figure 2 visualizes this connection.
As can be seen, the TrilioVault VM provides its own certificate to the Client Browser. This connection is happening in the background of the browser. This means, that untrusted certificates can not be accepted through the browser upon opening the Backup tab in the RHV-M. The certificate for the GUI is coming from the RHV-Manager and has been accepted at this point already. The certificate for the data coming from the TrilioVault VM needs to be accepted separately.
Before installing TrilioVault it is therefore required to consider which certificates the TrilioVault VM will use and how they will be distributed to the Client Browser.
During configuration is the TrilioVault VM either able to generate its own self-signed certificate or a certificate and a private key can be provided.
When a self-signed certificate is chosen can the generated certificate be downloaded from the TrilioVault VM dashboard and then added as a trusted certificate to the Client system. Or it can be accepted through the browser itself by calling the TrilioVault VM API directly.
When a certificate is provided is the private key used with that certificate also required. This private key will be used to encrypt the communication between TrilioVault VM and the Client Browser. The provided certificate still needs to be trusted by the Client system.
Wildcards can be used for a provided certificate, but they are not recommended to ensure that the communication between TrilioVault VM and Client Browser is secure.
RHV 4.3.9 contains a bug that highly impacts Trilio up to the point of being unfunctional. A Red Hat Hotfix is available from Trilio Customer Success. The patch will be included officially in RHV 4.3.10
Trilio 4.2 is the sixth and release of Trilio for Red Hat Virtualization.
It is aimed to provide Backup and Recovery for Red Hat Virtualization 4.3.x & 4.4.x. The full requirements can be found here.
Trilio for RHV 4.2 is no longer using the VM Appliance which was provided in earlier versions of TVR.
TVR 4.2 has been fully containerized and is running on top of a Kubernetes Cluster.
TVR 4.2 installation procedure consumes prepared RHEL8 machines and deploys the Kubernetes Cluster together with the TVR 4.2 containers.
The change in architecture turns the Trilio Controller services into a high-available solution, which is running with as many TrilioVault containers as there are Kubernetes nodes available.
In case of a container going down will the Kubernetes cluster automatically detect the loss and spins up a new pod.
In case of a complete node loss, a new node can be added and the Kubernetes cluster will automatically deploy the Trilio controller pods on the new node.
Red Hat has announced that the current Red Hat Virtualization will be the last RHV version developed by Red Hat.
RHV 4.4 will undergo the following stages until its end of life (source: https://access.redhat.com/support/policy/updates/rhev)
Trilio for RHV will follow the lead from Red Hat and will not release any future feature releases.
All current and future customer base of TVR will continue to be supported by Trilio including bug fixes and security fixes as required.
TVR 4.1 is not supporting NFSv4. Backups taken using NFSv4 will fail with I/O errors.
Workaround is to enforce the usage of NFSv3 by adding vers=3
as NFS option.
It is possible to download smaller files directly after a file search. When the user is clicking the download button multiple times without waiting for the download window to appear the wlm-api logs are flooded with error messages.
It is possible to accidently run the installation of the TVR daemon, that is supposed to run on the RHV Hosts only, against the RHV Manager.
The installation will succeed and backups might fail with the following error:
error while converting qcow2: Could not create file: Numerical result out of range\n'
It has been observed that while navigating through mounted Snapshots inside the RHV Manager the UI freezes when directories are accessed, which contain more than 100.000 files.
This might be observed with less files or much more files depending on the transfer speed between TrilioVault appliance and backup target.
Date | Stage of life |
---|---|
RHV Version
ovirt-imageio version
Storage Domain
4.3.X
1.4.5 / 1.4.8 / 1.5.1 / 1.5.2 / 1.5.3
NFSv3, iSCSI
4.4.X
1.6.X / 2.0.X / 2.1.X
NFSv3, iSCSI
RHHI-V Version
ovirt-imageio version
Storage Domain
1.6
1.4.5 / 1.4.8
NFSv3, iSCSI
1.7
1.5.1 / 1.5.2 / 1.5.3
NFSv3, iSCSI
1.8
1.6.X / 2.0.X / 2.1.X
NFSv3, iSCSI
OVirt Version
ovirt-imageio version
Storage Domain
4.4.X
1.6.X / 2.0.X / 2.1.X
NFSv3, iSCSI
Backup
Recovery
Additional functions
Image based VMs (iSCSI and NFS)
OneClick Restore
File Search
Template based VMs (iSCSI)
Selective Restore
File Recovery
Scheduled based Backup
InPlace Restore
Workload import
OnDemand Backup
Workload reset
RestFul API
Reporting
Alerting
RBAC
August 4, 2020
General availability
August 31, 2022
End of full support
August 31, 2024
End of Maintenance support
August 31, 2026
End of extended life phase and general EOL
TrilioVault for RHV integrates tightly into the RHV environment itself. This integration requires preparation before the installation starts.
TrilioVault is capable of parallel disk transfer from multiple RHV-Hosts at the same time.
This capability is requiring a task queue system, Python Celery.
Python Celery requires a message broker system like RabbitMQ or Redis. TrilioVault uses the Redis message broker.
RHV does not include Redis, so installation is necessary.
Redis is not available from a Red Hat repository yet. The Fedora EPEL repository provides the needed packages.
The following steps install Redis:
Add the Fedora EPEL Repository# yum install https://dl.fedoraproject.org/pub/epel/epel-release-latest-7.noarch.rpm
Install Redis
# yum install redis
Start Redis
# systemctl start redis.service
Enable Redis to start on boot
# systemctl enable redis
Check Redis status
# systemctl status redis.service
The TrilioVault for RHV software Controller Cluster is getting installed on top of the 3 VMs, that need to be provided. These VMs need to fulfill the following requirements.
These VMs can be created by any means.
The RHEL8 provided requires the following configuration.
Python3 installed
firewalld disabled
selinux disabled
Keeping the firewalld and selinux services enabled can lead to unstable Kubernetes cluster communication, which will then lead to failed TrilioVault services.
TrilioVault extends the ovirt-imageio services running on the RHV-Manager and the RHV hosts, to provide the parallel download of disks from multiple RHV hosts.
The imageio extensions are installed through the TrilioVault GUI using Ansible inventory files as input.
Every time the RHV environment gets updated or a new RHV host is getting added to the RHV Cluster it is necessary to rerun the installation of the ovirt-imageio extensions.
The TrilioVault Appliance is running Ansible playbooks in the background to install the RHV extensions.
Like most Ansible playbooks does the TrilioVault Appliance require inventory files to know which roles have to run on which hosts and how to gain the required access.
Two (2) inventory files are required for the TrilioVault Appliance.
Inventory file containing the RHV-Manager
Inventory file containing the RHV Hosts
These can be created in two ways.
The first supported method to allow Ansible to access the RHV hosts and the RHV Manager is the classic user password authentication.
To use password authentication edit the files using the following format:
<Server_IP> ansible_user=root password=xxxxx
One entry per RHV Host in daemon file and one entry per RHV Manager in the proxy file are required.
An example for an inventory file using password authentication is shown below:
The second supported method to Allow Ansible to access the RHV hosts and the RHV Manager is utilizing SSH keys to provide passwordless authentication.
For this method, it is necessary to prepare the TrilioVault Appliance and the RHV Cluster Nodes as well as the RHV Manager.
The provided service account rhv_nw is not able to perform the necessary steps on the TrilioVault Appliance. These tasks require root privileges.
The recommended method from Trilio is:
Use ssh-keygen to generate a key pair
Add the private key to /root/.ssh/
on the TrilioVault Appliance
Add the public key to /root/.ssh/authorized_keys
file on each RHV host and the RHV Manager
Once the TrilioVault Appliance can access the nodes without password, edit the inventory files using the following format:
<Server_IP> ansible_user=root
One entry per RHV Host in the daemon file and one entry per RHV Manager in the proxy file are required.
An example for an inventory file using passwordless authentication is shown below:
To install the RHV extension log in to the TrilioVault appliance GUI using the admin account.
Choose Configure RHV Host to install the RHV extensions for the RHV Hosts. Choose Configure RHV Manager to install the RHV extensions for the RHV Manager.
Upload the prepared inventory files to the provided upload areas.
Do not mix RHV Hosts and RHV Manager in the same inventory file. The configurator will not make a difference and install the extensions according to the chosen installation on any host provided in the inventory files.
Click configure to start the installation.
During the installation is the live output from the ansible playbooks shown. Some of the tasks can take up to a few minutes to complete without updating the playbook output. Wait till the playbook has succeeded or failed.
In rare cases, the automated installation through the Web-GUI is failing or not possible. For those cases please follow this procedure to install manually.
This procedure requires root priviliges.
Ansible playbooks are working with inventory files. These inventory files contain the list of RHV-Hosts and RHV-Managers and how to access them.
To edit the inventory files, open the following files for the server type to add.
For the RHV hosts open: /opt/stack/imageio-ansible/inventories/production/daemon
For the RHV Manager open: /opt/stack/imageio-ansible/inventories/production/proxy
The first supported method to allow Ansible to access the RHV hosts and the RHV Manager is the classic user password authentication.
To use password authentication edit the files using the following format:
<Server_IP> ansible_user=root password=xxxxx
One entry per RHV Host in daemon file and one entry per RHV Manager in the proxy file are required.
The second supported method to Allow Ansible to access the RHV hosts and the RHV Manager is utilizing SSH keys to provide passwordless authentication.
For this method, it is necessary to prepare the TrilioVault Appliance and the RHV Cluster Nodes as well as the RHV Manager.
The recommended method from Trilio is:
Use ssh-keygen to generate a key pair
Add the private key to /root/.ssh/
on the TrilioVault Appliance
Add the public key to /root/.ssh/authorized_keys
file on each RHV host and the RHV Manager
Once the TrilioVault Appliance can access the nodes without password, edit the inventory files using the following format:
<Server_IP> ansible_user=root
One entry per RHV Host in the daemon file and one entry per RHV Manager in the proxy file are required.
To install the ovirt-imageio extensions go to:
cd /opt/stack/imageio-ansible
Depending on the method of authentication prepared in the inventory files, different commands need to be used to start the Ansible playbooks.
To call the Ansible playbooks when the inventory files use password authentication run.
For RHV 4.3 Hosts: ansible-playbook rhv_4_3.yml -i inventories/production/daemon --tags daemon
For RHV 4.3 Manager: ansible-playbook rhv_4_3.yml -i inventories/production/proxy --tags proxy
For RHV 4.4 Hosts: ansible-playbook rhv_4_4.yml -i inventories/production/daemon --tags daemon
For RHV 4.4 Manager: ansible-playbook rhv_4_4.yml -i inventories/production/proxy --tags proxy
To call the Ansible playbooks when the inventory files use passwordless authentication run.
For RHV 4.3 Hosts: ansible-playbook rhv_4_3.yml -i inventories/production/daemon --private-key ~/.ssh/id_rsa --tags daemon
For RHV 4.3 Manager:ansible-playbook rhv_4_3.yml -i inventories/production/proxy --private-key ~/.ssh/id_rsa --tags proxy
For RHV 4.4 Hosts: ansible-playbook rhv_4_4.yml -i inventories/production/daemon --private-key ~/.ssh/id_rsa --tags daemon
For RHV 4.4 Manager:ansible-playbook rhv_4_4.yml -i inventories/production/proxy --private-key ~/.ssh/id_rsa --tags proxy
Ansible shows the output of the running playbook. Do not intervene until the playbook has finished.
Trilio is providing a binary installation tool, which is creating the Kubernetes cluster, downloads all images in their latest version, and ensures a clean state of the whole environment.
Move the binary into the /usr/bin directory
The binary provides the following options:
deploy ==> Fresh deployment, expects only the base VMs to be present
redeploy ==> Deletes the entire Trilio Controller Cluster including its Kubernetes base, before redeploying based on the last available configuration.
cleanup ==> Deletes the entire Trilio Controller Cluster including the Kubernetes base
reset ==> deletes and redeploys the Trilio Controller Cluster without changing the Kubernetes base
reset should only be done from the same node that was used to run the initial deployment. running the reset option on other nodes will not execute any steps.
The Trilio binary is taking a deployment file in json format.
The following information need to be provided inside the deployment.json
number of nodes ==> How many nodes will the Trilio Controller Cluster consist of. Default and minimum is 3 nodes, but can be increased in steps of 2 if required.
virtual_ip_for_keepalived ==> This is IP is used by the Kubernetes to ensure that all nodes are still working and keeping the Kubernetes Masternodes in sync
ingress_ip ==> IP under which the Trilio Controller Cluster is reachable
For each VM that is part of the cluster:
node_ip ==> IP under which the VM is reachable for the deployment binary
username ==> root
password ==> password that allows the provided user to ssh into the VM
The provided user requires root permissions on the VMs
An example deployment.json can be seen below
Once the deployment.json has beed created the Trilio binary can be started using the following command.
Wait for the binary to finish.
Once the procedure finished check the status of the containers using
The output will look similar to the following.
The wlm containers will be in the status CrashLoopBackOff at this point. This is the expected behavior. The containers will go into a running state after the configuration has finished.
The TrilioVault Controller Cluster can be grown or shrunk at any time in its worker nodes if required.
When the master nodes need to be changed a redeployment is necessary.
Run the following command on a master-node as root to get a Kubernetes token:
Run the following script using the output from the token create command.
It is not required to do anything else as the TrilioVault Controller pods will automatically be deployed on any new node joining the Kubernetes cluster.
Run the following command to get a list of all nodes in the Kubernetes cluster.
Delete the node using the node-name
The TrilioVault Controller Cluster can be maintained utilizing the TrilioVault deployment binary and the helm commands
Provides all available commands of the Trilio binary.
In certain scenarios it might be necessary to set additional local DNS nameservers for the wlm-workloads and wlm-api pods.
This can be done through the Trilio binary
To update the Trilio Controller Cluster to the latest version available the helm commands are used on any of the Kubernetes Master Nodes. In case of a 3 node Cluster, all nodes are Kubernetes Master Nodes. In case of a 5 or more node Cluster, the first 3 nodes in the deployment.json are the master nodes.
To upgrade the cluster the following commands are run. It is required to reconfigure the Cluster after the upgrade.
Deletes the complete TrilioVault Controller cluster and all its artifacts before redeploying the same based on the last deployment. Requires a new configuration of the redeployed containers.
Deletes the TrilioVault containers and redeploys the same. Requires a new configuration of the redeployed containers
Deletes the complete Trilio Controller Cluster and all its artifacts.
The Trilio Appliance requires configuration to work with the chosen RHV environment. A Web-UI provides access to the Trilio Appliance dashboard and configurator.
Recommended and tested browsers are Google Chrome, Microsoft Edge, and Mozilla Firefox.
To access the Trilio Dashboard after a fresh deployment it is required to setup a local DNS entry. This is required as Kubernetes is working using FQDNs instead of IPs.
The following entry needs to be done in the hostfile of the local system:
Enter the Trilio IP or FQDN into the browser to reach the Trilio Appliance landing page.
User: admin Password: password
You will be prompted to change the Web-UI password on first login.
After the password has been changed you will be logged out and have to login using the new password.
Upon login into the Trilio Appliance, the shown page is the configurator. The configurator requires some information about the Trilio Appliance, RHV and Backup Storage.
The Trilio Appliance needs to be integrated into an existing environment to be able to operate correctly. This block asks for information about the Trilio Appliance operating details.
Name Servers
The DNS server the Trilio appliance will use.
Format: Comma separated list of IPs
Example: 8.8.8.8,10.10.10.10
Domain Search Order
The domain the Trilio Appliance will use.
Format: Comma separated list of domain names
Example: trilio.demo,trilio.io
NTP Servers
NTP Servers the Trilio Appliance will use.
Format: Comma separated list of NTP Servers (FQDN and IP supported)
Example: 0.pool.ntp.org,10.10.10.10
Timezone
Timezone the Trilio will use.
Format: predefined list
Example: UTC
The Trilio appliance integrates with one RHV environment. This block asks for the information required to access and connect with the RHV Cluster.
RHV Engine URL
URL of the RHV-Manager used to authenticate
Format: URL (FQDN and IP supported)
Example: https://rhv-manager.trilio.demo
A preconfigured DNS Server is required, when using FQDN. The TrilioVault Appliance local host file gets overwritten during configuration. The configuration will fail when the FQDN is not resolvable by a DNS Server.
RHV Username
admin-user to authenticate against the RHV-Manager
Format: user@domain
Example: admin@internal
Password
The password to validate the RHV Username against the RHV-Manager
Format: String
Example: password
TheInvalid Credentials
error message will be displayed when the TrilioVault Appliance cannot reach the RHV Manager or credentials given are incorrect.
This block asks for the necessary details to configure the Backup Storage.
Backup Storage
NFS or S3
NFS Export
Full path to the NFS Volume used as Backup Storage
Format: Comma separated list of NFS paths
Example: 10.10.100.20:/rhv_backup
NFS Options
Options used by the Trilio NFS client to connect to the NFS Volume
Format: NFS Options
Example: nolock,soft,timeo=180,intr
Note:- Make sure the NFS server supports the NFSv3 as Trilio Mounts the NFS share explicitly with NFSv3
Amazon or Ceph or Local Ceph
Amazon expects to connect to AWS services
Ceph allows connecting to any S3 bucket that is either not using SSL or a trusted SSL certificate
Local Ceph allows connecting to any S3 that is either not using SSL or a self-signed certificate
[Ceph and Local Ceph only] Use SSL
Activate when the S3 endpoint is secured
Access Key
Access Key necessary to login into the S3 storage
format: access key
example: SFHSAFHPFFSVVBSVBSZRF
Secret Key
Secret Key necessary to login into the S3 storage
format: secret key
example: bfAEURFGHsnvd3435BdfeF
Region
Configured Region for the S3 Bucket
use us-east-1 for Ceph and Local Ceph
format: String
example: us-east-1
[Ceph and Local Ceph only] Endpoint URL
URL to be used to reach and access the provided S3 compatible storage
format: URL
example: https://objects.trilio.io
Bucket Name
Name of the bucket to be used as Backup target
format: string
example: Trilio-backup
[Local Ceph with active SSL only] Cert
Upload area for the certificate to be used when connecting with the S3 storage
format: certificate
Trilio is integrating into the RHV Cluster as an additional service, following the RHV communication paradigms. These require that the Trilio Appliance is using SSL and that the RHV-Manager does trust the Trilio Appliance.
Trilio offers to possibilities how these required certificates can be provided. Either Trilio generates a complete fresh self-signed certificate or a certificate is provided.
In both cases is the FQDN required, to which the certificate is pointing to.
Please see below example in case of a provided certificate.
FQDN
FQDN to reach the TrilioVault Appliance
Format: FQDN
Example: rhv-tvm.trilio.demo
Certificate
Certificate provided by the TrilioVault appliance upon request
Format: Certificate file
Example: rhv-tvm.crt
Private Key
Private Key used to verify the provided certificate
Format: private key file
Example: rhv-tvm.key
It is possible to directly provide the Trilio Appliance with the license file that is going to be used by it.
Trilio will not create any workloads or backups without a valid license file.
It is not necessary to provide the License file directly through the configurator. It is also possible to provide the license afterwards through the Trilio License tab in the Trilio dashboard.
The Trilio License tab can also be used to verify and update the currently installed license.
After filling out every block of the configurator, hit the submit button to start the configuration.
The configurator asks one more time for confirmation before starting.
While the configurator is running the live output from the ansible playbooks is shown. Some of the tasks can take multiple minutes until they are finished without an update to the output.
Wait until the configurator has either finished or failed.
Once the Trilio Controller Cluster is successfully configured the FQDN will have been changed to the one used for production.
It is recommended to delete the setup localhost entry and use a full-fledged DNS entry in a DNS server now.
After the installation and configuration of TrilioVault for RHV did succeed the following steps can be done to verify that the TrilioVault installation is healthy.
The TrilioVault Controller Cluster can be verified from the base VMs themselves using the kubectl commands.
The RHV-Manager is doing all API calls towards the TrilioVault Appliance. Therefore it is helpful to do a quick API connectivity check using curl.
The following curl command lists the available workload-types and verfifies that the connection is available and working:
TrilioVault is extending the already exiting ovirt-imageio services. The installation of these extensions does check if the ovirt-services come up. Still it is a good call to verify again afterwards:
On the RHV-Manager check the ovirt-imageio-proxy service:
On the RHV-Host check the ovirt-imageio-daemon service:
On the RHV-Manager check the ovirt-imageio-proxy service:
On the RHV-Host check the ovirt-imageio-daemon service:
TrilioVault mounts the NFS Backup Target to the TrilioVault Appliance and RHV-Hosts.
To verify those are correctly mounted it is recommended to do the following checks.
First df -h looking for /var/triliovault-mounts/<hash-value>
Secondly do a read / write / delete test as the user vdsm:kvm (uid = 36 / gid = 36) from the TrilioVault Appliance and the RHV-Host.
Ressource
Value
vCPU
6
RAM
16 GB
Disk
100 GB
Operating System
RHEL 8
To upgrade Trilio it is necessary to uninstall the old version of Trilio and install the new version.
This is done in a few easy steps.
Upload the qcow2 image of the new Trilio Appliance
(It might be necessary to verify the connection of the ovirt-imageio-proxy again)
Import the workload from the Web UI of the Appliance once Trilio Appliance is configured
During configuration check the box for workload import. This will automatically load all workloads hosted on the backup target into the fresh configured Trilio Appliance.
TrilioVault for RHV does provide the capabilties to take application consistent backups by utilizing the Qemu-Guest-Agent.
The Qemu-Guest-Agent is a component of the qemu hypervisor, which is used by RHV. RHV automatically builds all VMs to be prepared to use the Qemu-Guest-Agent.
The Qemu-Guest-Agent provides many capabilities, including the possibility to freeze and thaw Virtual Machines Filesystems.
The Qemu-Guest-Agent is not developed or maintained by Trilio. Trilio does leverage standard capabilities of the Qemu-Guest-Agent to send freeze and thaw commands to the protected VMS during a backup process.
The Qemu-Guest-Agent needs to be installed inside the VM.
The Qemu-Guest-Agent requires a special SCSI interface in the VM definition. This interface is automatically created by RHV upon spinning up the Virtual Machine.
The installation process depends on the Guest Operating System.
Windows Guests require the installation of the VirtIO drivers and tools. These are provided by Red Hat in a prepared ISO-file. For RHV 4.3 please follow this documentation: RHV 4.3 Windows Guest Agents For RHV 4.4 please follow this documentation: RHV 4.4 Windows Guest Agents
The Qemu-Guest-Agent is calling the fsfreeze-hook.sh script either with the freeze or the thaw argument depending on the current operation.
The fsfreeze-hook.sh script is a normal shell script. It is typically used to do all necessary steps to get an application into a consistent state for the freeze or to undo all freeze operations upon the thaw.
The fs-freeze-hook.sh script default path is:
The fsfreeze-hook.sh script does not require a special content.
It is recommended to provide a case identifier for the freeze and thaw argument. This can be achieved for example by the following bash code:
This example flushes the MySQL tables to the disks and keeps a read lock to prevent further write access until the thaw has been done.
TrilioVault for RHV is integrating into the RHV Manager GUI and is using the RHV users with their assigned RHV roles.
TrilioVault is integrating its own RHV roles, which need to be assigned to users. Only users with the superuser role do not require a special TrilioVault role.
All TrilioVault roles only have the RHV Administration Portal login permissions. No further permissions inside RHV are required to fulfill the TrilioVault tasks. This is possible, as the TrilioVault Appliance is using the during configuration provided admin account to send any API commands towards the RHV API itself.
The TrilioBackup User role enables a user to:
Create Workloads
Modify Workloads
Take Backups
Cancel ongoing Backups
Delete any Backups
The TrilioBackup User role is not able to:
Reset Workloads
Start a Restore
Delete a Restore
Cancel an ongoing Restore
Download a Report
Do a File Search
Do a File Restore through Snapshot Mount
The TrilioRestore User role enables a user to:
Restore Backups
Delete Restores
Cancel an ongoing Restore
Do a File Search
Do a File Restore through Snapshot Mount
The TrilioRestore User role is not able to:
Create Workloads
Modify Workloads
Reset Workloads
Take Backups
Delete Backups
Cancel ongoing Backups
Download a Report
The TrilioMonitor User role enables a user to:
Monitor the status of Backups and Restores
Download a Report
The TrilioMonitor User role is not able to:
Create Workloads
Modify Workloads
Reset Workloads
Take Backups
Delete Backups
Cancel ongoing Backups
Restore Backups
Delete Restores
Cancel ongoing Restores
Do a File Search
Do a File Restore through Snapshot Mount
The TrilioBackupAdministrator User role enables a user to:
Create Workloads
Modify Workloads
Reset Workloads
Take Backups
Delete Backups
Cancel ongoing Backups
Restore Backups
Delete Restores
Cancel ongoing Restores
Do a File Search
Do a File Restore through Snapshot Mount
Download a Report
Important note for VMs using iSCSI disks. RHV is only creating a connection between the VM and the iSCSI disk when the VMs are running, as this connecting is achieved through a symlink on the RHV Host. This behavior leads to RHV only being able to take RHV Snapshots through the VM when the VM is running. In consequence TVR is only able to take backups while the VM is in a running state.
A workload is a backup job that protects one or more Virtual Machines according to a configured policy. There can be as many workloads as needed. But each VM can only be part of one Workload.
To create a workload do the following steps:
Login to the RHV-Manager
Navigate to the Backup Tab
Click "Create Workload"
Provide Workload Name and Workload Description on the first tab "Details"
Choose between Serial or Parallel workload on the first tab "Details"
Choose the VMs to protect on the second Tab "Workload Members"
Decide for the schedule of the workload on the Tab "Schedule"
Provide the Retention policy on the Tab "Policy"
Choose the Full Backup Interval on the Tab "Policy"
Click create
The created Workload will be available after a few seconds and starts to take backups according to the provided schedule and policy.
A workload contains many information, which can be seen in the workload overview.
To enter the workload overview do the following steps:
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that shall create a Snapshot
Click the workload name to enter the Workload overview
The Workload Details tab provides you with the general most important information about the workload:
Name
Description
List of protected VMs
It is possible to navigate to the protected VM directly from the list of protected VMs.
The Workload Snapshots Tab shows the list of all available Snapshots in the chosen Workload.
From here it is possible to work with the Snapshots, create Snapshots on demand and start Restores.
The Workload Policy Tab shows gives an overview of the current configured scheduler and retention policy. The following elements are shown:
Scheduler Enabled / Disabled
Start Date / Time
End Date / Time
RPO
Time till next Snapshot run
Retention Policy and Value
Full Backup Interval policy and value
The Workload Filesearch Tab provides access to the power search engine, which allows to find files and folders on Snapshots without the need of a restore.
Please refer to the File Search User Guide to learn more about this feature.
The Workload Miscellaneous Tab shows the remaining metadata of the Workload. The following information are provided:
Creation time
last update time
Workload ID
Workload Type
Workloads can be modified in all components to match changing needs.
To edit a workload do the following steps:
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload to be modified
Click the small arrow next to "Create Snapshot" to open the sub-menu
Click "Edit Workload"
Modify the workload as desired - All parameters can be changed
Click "Update"
Once a workload is no longer needed it can be safely deleted.
To delete a workload do the following steps:
All Snapshots need to be deleted before the workload gets deleted. Please refer to the Snapshots User Guide to learn how to delete Snapshots.
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload to be deleted
Click the small arrow next to "Create Snapshot" to open the sub-menu
Click "Delete Workload"
Confirm by clicking "Delete Workload" yet again
In rare cases it might be necessary to start a backup chain all over again, to ensure the quality of the created backups. To not recreate a Workload in such cases is it possible to reset a Workload.
The Workload reset will:
Cancel all ongoing tasks
Delete all existing RHV Snapshots from the protected VMs
recalculate the next Snapshot time
take a full backup at the next Snapshot
To reset a Workload do the following steps:
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload to be deleted
Click the small arrow next to "Create Snapshot" to open the sub-menu
Click "Reset Workload"
Confirm by clicking "Reset Workload" yet again
A Restore is the workflow to bring back the backed up VMs from a TrilioVault Snapshot.
TrilioVault does offer 3 types of restores:
One Click restore
Selective restore
InPlace restore
The One Click Restore will bring back all VMs from the Snapshot in the same state as they were backed up. They will:
be located in the same cluster in the same datacenter
use the same storage domain
connect to the same network
have the same flavor
The user can't change any Metadata.
The One Click Restore requires, that the original VM's that have been backed up are deleted or otherwise lost. If even one VM is still existing, will the One Click Restore fail.
The One Click Restore will automatically update the Workload to protect the restored VMs.
There are 2 possibilities to start a One Click Restore.
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that contains the Snapshot to be restored
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Identify the Snapshot to be restored
Click "One Click Restore" in the same line as the identified Snapshot
(Optional) Provide a name / description
Click "Create"
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that contains the Snapshot to be restored
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Identify the Snapshot to be restored
Click the Snapshot Name
Navigate to the "Restores" tab
Click "One Click Restore"
(Optional) Provide a name / description
Click "Create"
The Selective Restore is the most complex restore TrilioVault has to offer. It allows to adapt the restored VMs to the exact needs of the User.
With the selective restore the following things can be changed:
Which VMs are getting restored
Name of the restored VMs
Which networks to connect with
Which Storage domain to use
Which DataCenter / Cluster to restore into
Which flavor the restored VMs will use
The Selective Restore is always available and doesn't have any prerequirements.
There are 2 possibilities to start a Selective Restore.
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that contains the Snapshot to be restored
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Identify the Snapshot to be restored
Click on the small arrow next to "One Click Restore" in the same line as the identified Snapshot
Click on "Selective Restore"
Configure the Selective Restore as desired
Click "Restore"
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that contains the Snapshot to be restored
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Identify the Snapshot to be restored
Click the Snapshot Name
Navigate to the "Restores" tab
Click "Selective Restore"
Configure the Selective Restore as desired
Click "Restore"
The Inplace Restore covers those use cases, where the VM and its Volumes are still available, but the data got corrupted or needs to a rollback for other reasons.
It allows the user to restore only the data of a selected Volume, which is part of a backup.
The Inplace Restore only works when the original VM and the original Volume are still available and connected. TrilioVault is checking this by the saved Object-ID.
The Inplace Restore will not create any new RHV resources. Please use one of the other restore options if new Volumes or VMs are required.
There are 2 possibilities to start an Inplace Restore.
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that contains the Snapshot to be restored
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Identify the Snapshot to be restored
Click on the small arrow next to "One Click Restore" in the same line as the identified Snapshot
Click on "Inplace Restore"
Configure the Inplace Restore as desired
Click "Restore"
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that contains the Snapshot to be restored
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Identify the Snapshot to be restored
Click the Snapshot Name
Navigate to the "Restores" tab
Click "Inplace Restore"
Configure the Inplace Restore as desired
Click "Restore"
TrilioVault allows to directly mount a Snapshot through the RHV-Manager.
This feature provides the capability to download any file from any Snapshot through the RHV-Manager independent of size.
It is not possible to download complete directories
To mount a Snapshot follow these steps:
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that contains the Snapshot to show
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Identify the searched Snapshot in the Snapshot list
Click the Snapshot Name
Click File Manager
Click the VM to be mounted (this might take a minute)
Only VM can be mounted at the same time for the complete RHV environment.
A mounted Snapshot can be navigated like in any browser by clicking on files and folders.
Clicking on a directory will open that directory.
Clicking on a file will provide an overview about the metadata of this file including:
Name
Size
Last Modified
Last accessed
Owner
Owner Group
Permissions
It is further possible to get a preview of the file directly from this overview or to download the file through the RHV-Manager.
The file search functionality allows the user to search for files and folders located on a chosen VM in a workload in one or more Backups.
The file search tab is part of every workload overview. To reach it follow these steps:
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload a file search shall be done in
Click the workload name to enter the Workload overview
Click File Search to enter the file search tab
A file search runs against a single virtual machine for a chosen subset of backups using a provided search string.
To run a file search the following elements need to be decided and configured
Under VM Name/ID choose the VM that the search is done upon. The drop down menu provides a list of all VMs that are part of any Snapshot in the Workload.
VMs that are no longer activly protected by the Workload but are still part of an existing Snapshot are listed in red.
The File Path defines the search string that is run against the chosen VM and Snapshots. This search string does support basic RegEx.
The File Path has to start with a '/'
Windows partitions are fully supported. Each partition is it's own Volume with it's own root. Use '/Windows' instead of 'C:\Windows'
The file search does not go into deeper directories and always searches on the directory provided in the File Path
Example File Path for all files inside /etc : /etc/*
Filter Snapshots by is the third and last component that needs to be set. This defines which Snapshots are going to be searched.
There are 3 possibilities for a pre-filtering:
All Snapshots - Lists all Snapshots that contain the chosen VM from all available Snapshots
Last Snapshots - Choose between last 10, 25, 50, or custom Snapshots and click Apply to get the list of the available Snapshots for the chosen VM that match the criteria.
Date Range - Set a start and end date and click apply to get the list of all available Snapshots for the chosen VM within the set dates.
After the pre-filtering is done choose the Snapshots that shall be searched by clicking their checkbox or by clicking the global checkbox.
When no Snapshot is chosen the file search will not start.
To start a File Search the following elements need to be set:
A VM to search in has to be choosen
A valid File Path provided
At least one Snapshot to search in selected
Once those have been set click "Search" to start the file search.
Do not navigate to any other RHV tab or website after starting the File Search. Results are lost and the search has to be repeated to regain them.
After a short time the results will be presented. The results are presented in a tabular format grouped by Snapshots and Volumes inside the Snapshot.
For each found file or folder the following information are provided:
POSIX permissions
Amount of links pointing to the file or folder
User ID who owns the file or folder
Group ID assigned to the file or folder
Actual size in Bytes of the file or folder
Time of creation
Time of last modification
Time of last access
Full path to the found file or folder
Once the Snapshot of interest has been identified it is possible to go directly to the Snapshot using the "View Snapshot" option.
A Snapshot is a single TrilioVault backup of a workload including all data and metadata. It contains the information of all VM's that are protected by the workload.
Snapshots are automatically created by the TrilioVault scheduler. If necessary or in case of deactivated scheduler is it possible to create a Snapshot on demand.
There are 2 possibilities to create a snapshot on demand.
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that shall create a Snapshot
Click "Create Snapshot"
Provide a name and description for the Snapshot
Decide between Full and Incremental Snapshot
Click "Create"
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that shall create a Snapshot
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Click "Create Snapshot"
Provide a name and description for the Snapshot
Decide between Full and Incremental Snapshot
Click "Create"
Each Snapshot contains a lot of information about the backup. These information can be seen in the Snapshot overview.
To reach the Snapshot Overview follow these steps:
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that contains the Snapshot to show
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Identify the searched Snapshot in the Snapshot list
Click the Snapshot Name
The Snapshot Details Tab shows the most important information about the Snapshot.
Snapshot Name / Description
Snapshot Type
Time Taken
Size
Which VMs are part of the Snapshot
for each VM in the Snapshot
Instance Info - Name & Status
Instance Type - vCPUs, Disk & RAM
Attached Networks
Attached Volumes
Misc - Original ID of the VM
The Snapshot Restores Tab shows the list of Restores that have been started from the chosen Snapshot. It is possible to start Restores from here.
The Snapshot Miscellaneous Tab provides the remaining metadata information about the Snapshot.
Creation Time
Last Update time
Snapshot ID
Workload ID of the Workload containing the Snapshot
Once a Snapshot is no longer needed, it can be safely deleted from a Workload.
The retention policy will automatically delete the oldest Snapshots according to the configure policy.
You have to delete all Snapshots to be able to delete a Workload.
Deleting a TrilioVault Snapshot will not delete any RHV Snapshots. Those need to be deleted separately if desired.
There are 2 possibilities to delete a Snapshot.
To delete a single Snapshot through the submenu follow these steps:
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that contains the Snapshot to show
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Identify the searched Snapshot in the Snapshot list
Click the small arrow in the line of the Snapshot next to "One Click Restore" to open the submenu
Click "Delete Snapshot"
Confirm by clicking "Delete"
To delete one or more Snapshots through the Snapshot overview do the following:
Login to the RHV-Manager
Navigate to the Backup Tab
Identify the workload that contains the Snapshot to show
Click the workload name to enter the Workload overview
Navigate to the Snapshots tab
Identify the searched Snapshots in the Snapshot list
Check the checkbox for each Snapshot that shall be deleted
Click "Delete Snapshots"
Confirm by clicking "Delete"
Trilio is built on the same architectural principles as modern analytical platforms such as Hadoop and other big data platforms. These platforms offer infinite scale without compromising on performance. Trilio's other attributes include agentless, natively integrated with RHV GUI, horizontally scalable, nondisruptive, and open universal backup schema.
Trilio offers image-level backup, which backs up a given virtual machine physical disks as one file. Irrespective of the complexity of a VM or the applications running inside the VM, the user does not require any custom code, called agents, inside VM for TrilioVault to take VM backups. Agentless solutions are one of the highly desirable features because any solution that requires custom code to run in VM creates an operational nightmare.
Trilio comes with a GUI plugin for RHV Manager, which provides seamless integration of Trilio functionality adjacent to virtual machines management. Trilio service authenticates users with OpenID tokens, so any user who logged in to RHV can use Trilio functionality without any out-of-band user management.
Most backup solutions are built on client/server architectures, and hence, they invariably create performance and scale bottlenecks when the RHV cluster grows. Traditional backup solutions require constant tweaking to keep up with RHV cluster growth. Trilio is built on the same architectural principles as the RHV platform; hence, it grows with the RHV cluster without introducing scale and performance bottlenecks.
Deploying Trilio is nondisruptive to the RHV cluster or the virtual machines. Similarly, uninstalling Trilio is nondisruptive as well.
In the current world of multi-cloud environments, the backup images must be platform and vendor-neutral, so they are easily portable between clouds. Trilio saves backup images as QCOW2 images. QCOW2 is a standard format in KVM/RHV environments for virtual disks, and Linux comes with numerous tools to create and manage them. A backup image stored in QCOW2 format gives the user enormous flexibility on how these are leveraged for various use cases, including restoring backup images without TVM.
QCOW2 images also come with two important attributes that also make them ideal for storing backup images.
QCOW2s are sparse friendly. As a regular practice, users overprovision virtual disks to VMs. These virtual disks may be thick or thin-provisioned, but at any given time, applications only use a fraction of the virtual disk capacity. When taking image-level backups of virtual disks, backup solutions should only save the blocks that are allocated and not save blocks that are not allocated or used. For example, your virtual disks maybe a 1TB in capacity, but the applications utilized only 10GB of disk space. Since QCOW2 images are spare friendly, Trilio only stores the data. In the above example, the size of the QCOW2 image is 10GB
KVM/RHV supports virtual disk snapshots by a construct called overlay files. KVM/RHV creates a new disk snapshot, it creates a new qcow2 file called overlay file and is overlaid on the original qcow2 file. Any new writes are applied to overlay file, and any reads to old data is read from the older qcow2 file. Trilio leverages the same mechanism to store incremental backups. Trilio incremental backups are overlay files that include the data that is modified between the current backup process and the last good backup. Since the TrilioVault backup image structure on the backup media reflects what KVM/RHV natively represents, our process of creating backups and restores are highly efficient in terms of the amount of backup storage used and the network bandwidth utilization.
TrilioVault architecture reflects these principles.
As you can see from above the architecture diagram, Trilio does not require any media servers. Traditionally, media servers performs numerous bookkeeping operations of backup images, including pruning older backups, synthesizing full backups from existing backups, cataloging backup images and other operations. These are usually data intensive operations and as your RHV cluster grows, media servers need to scale in capacity to keep up with RHV growth. Scaling media servers may include trial and errors approaches and very difficult to calibrate correctly. Trilio employs data movers that are deployed on each RHV host that can horizontally scale with RHV, hence, there is no tuning to do when RHV cluster grows. Instead of centralizing media server functionality in to one appliance, all bookkeeping operations are performed with in the data mover in the context of current backup job. Trilio enhances operational efficiency of backups and recoveries and by not tieing the users to hardware licenses it also significantly improves the ROI and TCO of your investments.
The Trilio Controller Cluster is the controller of Trilio, called TVM.
The TVM is running and managing all backup and recovery jobs.
During a backup job is the TVM:
Gathering the Metadata information generated of the VMs that are getting protected
Writing the Metadata information onto the Backup Target
Generating the RHV Snapshot
Sending the data copy commands to the ovirt-imageio services
The TVM is running on three RHEL8 VMs provided on the RHV environment. The TVM is then installed on top of these VMs in form of a K8s cluster running the TVR controller containers.
It is supported and recommended to run the TVM in the same RHV environment as a VM that the TVM protects.
Trilio is natively integrated into the available RHV GUI, provides a new tab "Backup".
All functionalities of Trilio are accessible through the RHV GUI.
The RHV-Manager GUI integration is getting installed using Ansible-playbooks together with the ovirt-imageio-proxy extension.
Ovirt-imageio is an RHV internal python service that allows the upload and download of disks into and out of RHV.
The default ovirt-imageio services only allow to move the disks through the RHV-M via https.
TrilioVault extends the ovirt-imageio functionality using the additional TrilioVault datamover service to provide movement of the disk data through NFS over the RHV Hosts themselves.
The Trilio datamovers are getting installed using Ansible-playbooks.
Trilio is writing all Backups over the network using the NFS protocol to a provided Backup Target.
Any system utilizing the NFSv3 protocol is usable.
Uninstalling Trilio is done in 2 easy steps, which leave only the already created backups behind.
To uninstall the ovirt-imageio extension do the following:
Login into the Trilio Appliance GUI
Go to "Configure RHV Host"
Upload the inventory file with the RHV hosts
Click Cleanup and wait for the Ansible playbook to finish
Go to "Configure RHV Manager"
Upload the inventory file with the RHV Manager
Click Cleanup and wait for the Ansible playbook to finish
This guide assumes you are running the Trilio Appliance in a RHV environment
To destroy the Trilio Appliance do the following:
Login into the RHV-Manager
Navigate to ComputeVirtual Machines
Mark the Trilio Appliance in the list of VMs
Click "Shutdown" or "Power Off"
Wait till the shutdown procedure finishes
Click "Remove" to destroy the Trilio Appliance
The TrilioVault Appliance is providing an account that allows doing the following through the console:
Change network interface configuration
Show logs on the TrilioVault Appliance
Restart TrilioVault services on the TrilioVault Appliance
The following default credentials allow the usage of the service account:
username: rhv_nw
password: OphaeHaet0
The rhv_nw user is capable of editing the network configuration files and restarting the interface service.
The network interface files are located under:
Use the vi editor to configure the network interface. TrilioVault's default interface is eth0, which is using the following file for its configuration:
Edit this file according to the attached network. A typical interface configuration looks as follows
A warning will appear that a read-only file is edited. This warning needs to be overwritten using wq!
Restarting the network interface through ssh will lead to a network disconnect and might end in the TrilioVault appliance becoming inaccessible. Only restart network interfaces, when there are means available to reconnect to the Appliance, even when the interface stays down.
To restart the network interfaces the rhv_nw user is capable of using the ifdown and ifup commands. Below examples are shown for the default interface eth0.
Using these two commands will reread the network configuration and apply any changes to the interface.
The rhv_nw user does have full read permissions on all TrilioVault Appliance log files located in
The rhv_nw user does have the permission to start, stop and restart the workloadmgr services running on top of the TrilioVault appliance.
The following services can be controlled through the service account:
wlm-api
wlm-scheduler
wlm-workloads
Use the systemctl commands as shown in the following examples for the wlm-api.
Please refer to the User Guide to learn more about Restores.
Please refer to the about logs available.
In case of the Trilio Dashboard being lost it can be resetted as long as SSH access to the appliance is available.
To reset the password to its default do the following:
The dashboard login will be reset to:
To gracefully shut down the Trilio Appliance the following steps are recommended.
Not following this guide and just sending the shutdown command to the Trilio appliance through the RHV-M GUI/API or through the CLI is working without errors. The automated stopping of all Trilio services will extend the shutdown process by up to 25 minutes.
It is recommended to check in the RHV-M backups tab, that no snapshots or restores are running.
Stopping or restarting the Trilio appliance will cancel all running actively running backup or restore jobs. These jobs will be marked as errored after the system has come up again.
The following commands will stop the main processes of the Trilio appliance.
The Trilio solution is using MySQL and RabbitMQ. It is not required but recommended to gracefully stop these services too before restarting the Appliance.
Restarting through CLI of the appliance requires root privileges. The rhv_nw user will get enabled for this feature in a future update.
After the services have been stopped the Appliance can be restarted or shut down using standard Linux commands.
Trilio for RHV allows extending the Trilio GUI login page with a customized banner text.
This banner can be customized in the following ways:
Header
Text
Font Size
Font Color
Content
Text
Font Size
Font Color
The banner will always be centered on the page with normal line breaks (no block style).
To set the banner do the following
Log into the Trilio Appliance GUI using the admin account
Click on admin in the upper right corner to open the submenu
Click on "Update Compliance Styles"
Edit the banner as required
Texts are accepting standard UTF-8 characters
Font Size needs to be integer values
Color can be chosen from color board or provided by name or by Hex-value
Click Submit to activate the banner
The Admin Panel gives Adminstrators a centralized overview of:
Snapshots
Storage usage
protected vs unprotected VMs
In addition does it contain the functionalities to control:
Enable/Disable Global Job Scheduler
Enable/Disable email alerts
Update email alert email list
To access the Admin Panel the following steps need to be followed:
Login into RHV-Manager as a user with admin privileges
In the main menu click on Backup
In the Backup sub-menu click on Admin Panel
The Overview tab of the Admin Panel shows the following information:
Graphical overview of how many Snapshots are available, errored or canceled
Percentage of Snapshots that are Full Snapshots
Graphical overview of used versus free Storage capacity
Percentage of how much Storage is available
Graphical overview of how many VMs are protected or unprotected
Percentage of how many VMs are protected
To enable or disable the Global Job Scheduler follow these steps:
Login into RHV-Manager as a user with admin privileges
In the main menu click on Backup
In the Backup sub-menu click on Admin Panel
Move to the Settings Tab
Use the switch to enable or disable the Global Job Scheduler
TrilioVault for RHV contains the possibility to send E-Mails to a defined list of E-Mail addresses for any succeeded or failed backup or recovery process.
To enable the email alert function the following steps need to be done:
Login into RHV-Manager as a user with admin privileges
In the main menu click on Backup
In the Backup sub-menu click on Admin Panel
Move to Settings
Click Add/update email list
Add at least 1 email to the list
Click Save and enable alerts
To update the email alert receiver the following steps need to be done:
Login into RHV-Manager as a user with admin privileges
In the main menu click on Backup
In the Backup sub-menu click on Admin Panel
Move to Settings
Click Add/update email list
Add at least 1 email to the list
Click Save and enable alerts
To disable the email alert function the following steps need to be done:
Login into RHV-Manager as a user with admin privileges
In the main menu click on Backup
In the Backup sub-menu click on Admin Panel
Move to Settings
Click the switch to disable email alerts
TrilioVault for RHV provides the capabilities to generate reports, to gain insights into the usage of TrilioVault over time and the stability of the service.
Reports are generated automatically every 24h at midnight.
The timezone used is the timezone the TrilioVault Appliance is configured in. Differences in timezones between the TrilioVault Appliance and the browser timezone might lead to Data not been shown on the correct day.
Login into RHV-Manager as a user with admin privileges
In the main menu click on Backup
In the Backup sub-menu click on Reporting
The Configuration Report page provides an overview of the TrilioVault installation as a whole.
The following elements are listed for the TrilioVault Appliance:
The version number of the installation TrilioVault Appliance
API status of the TrilioVault Appliance UP/DOWN
Scheduler status of the TrilioVault Appliance UP/DOWN
Workloadmgr status of the TrilioVault Appliance UP/DOWN
Configured Timezone of the TrilioVault Appliance
The following information is shown for the RHV environment;
The Version number of the RHV environment
List of all RHV Hosts
Status of the RHV Hosts being configured for TrilioVault
Address of the RHV Hosts
The Data Protection page provides an overview of the general protection status of the RHV environment.
The following elements are shown:
Graphical overview of protected versus unprotected VMs
List of all Unprotected VMs by name
The Workloads page provides an overview of all existing TrilioVault workloads.
The following information is shown per workload:
Workload name and creation time
When the next backup will be run
RPO in h
Retention policy
Available (successful Snapshots)
Date and time of the oldest Snapshot
Which VMs are protected by the Workload
The Backups page provides an overview over time about taken backups.
The following information is shown:
Graphical overview of successful vs errored snapshots per time bucket over the given period of time
Graphical overview of successful vs errored snapshots total over the given period of time
Graphical overview of full vs incremental vs mixed snapshots total over the given period of time
The Storage page provides an overview over time about storage usage, data transfer and average usage.
The following information is shown:
Graphical overview for Storage usage at the end of the given period of time
Graphical overview of Data transferred per day for the given period of time
The average data for any workloads:
Average Data moved in a backup
Average Time needed to take the backup
Average transfer speed to the backup target
The Reports page provides an overview of all restores over the given period of time.
The following information is shown:
Amount of succeeded and failed restores per day
Types of restores used
The TrilioVault report can be downloaded or printed directly from the Reporting page.
To download or print a report the following steps need to be done:
Login into RHV-Manager as a user with admin privileges
In the main menu click on Backup
In the Backup sub-menu click on Reporting
Configure the time frame the report is to be created for
Click Download Report to see a preview of the report
Click Download Report to open your browsers printing page
Use Save as PDF to save the report as PDF
Use any available printer to print the report directly
/var/log/ovirt_celery/worker<x>.log
The worker logs contain the status of the disk transfer from the RHV Host to the backup target. Useful if the data transfer process gets stuck or errors in between.
RHV 4.3: /var/log/ovirt-imageio-daemon/daemon.log
RHV 4.4: /var/log/ovirt-imageio/daemon.log
The daemon.log contains all information about the actual connection between the RHV Host and the backup target. Useful to identify potential connection issues between the RHV Host and Backup target.
RHV 4.3: /var/log/ovirt-imageio-proxy/image-proxy.log
RHV 4.4: /var/log/ovirt-imageio/daemon.log
This log provides the used ticket number and RHV-Host for a backup transfer. It is helpful to identify the ticket numbers that are used in RHV to track a specific data transfer. It also shows any connection errors between the RHV-M and the RHV-Host.
TrilioVault is calling a lot of RHV APIs to read metadata, create RHV Snapshots and restore VMs. These tasks are done by RHV independently from TrilioVault and are logged in RHV logs.
/var/log/ovirt-engine/engine.log
This log is hard to read, but contains all tasks that the RHV-M is doing, including all Snapshot related tasks.
Additional logs that can be helpful during troubleshooting are:
/var/log/ovirt-engine/boot.log
/var/log/ovirt-engine/console.log
/var/log/ovirt-engine/ui.log
The following logs contain all information gathered during the configuration of the TrilioVault Appliance
/var/log/workloadmgr/tvault-config.log
This log contains all information of pre-checks done, when filling out the configurator form.
/var/log/workloadmgr/ansible-playbook.log
This log contains the complete Ansible output from the playbooks that run when the configurator is started.
With each configuration attempt a new ansible-playbook.log gets created. Old ansible-playbook.logs are renamed according to their creation time.
/var/log/workloadmgr/workloadmgr-api.log
This log tracks all API requests that have been received on the wlm-api service.
This log is helpful to verify that the TrilioVault VM is reachable from the RHV-M and authentication is working as expected.
/var/log/workloadmgr/workloadmgr-scheduler.log
This log tracks all jobs the wlm-scheduler is receiving from the wlm-api and sends them to the chosen wlm-workloads service.
This log is helpful, when the wlm-api doesn't throw any error, but no task like backup or restore is getting started.
/var/log/workloadmgr/workloadmgr-workloads.log
This log contains the complete output from the wlm-workloads service, which is controlling the actual backup and restore tasks.
This log is helpful to identify any errors that are happening on the TVM itself including RESTful api responses from the RHV-M.