# E-Mail Notifications

## Definition

Trilio can notify users via E-Mail upon the completion of backup and restore jobs.

The E-Mail will be sent to the owner of the Workload.

## Requirements to activate E-Mail Notifications

To use the E-mail notifications, two requirements need to be met.

{% hint style="danger" %}
Both requirements need to be set or configured by the Openstack Administrator. Please contact your Openstack Administrator to verify the requirements.
{% endhint %}

### User E-Mail assigned

As the E-Mail will be sent to the owner of the Workload does the Openstack User, who created the workload, require to have an E-Mail address associated.

### Trilio E-Mail Server configured

Trilio needs to know which E-Mail server to use, to send the E-mail notifications.\
Backup Administrators can do this in the "Backup Admin" area.

## Activate/Deactivate the E-Mail Notifications

E-Mail notifications are activated tenant wide. To activate the E-Mail notification feature for a tenant follow these steps:

1. Login to Horizon
2. Navigate to the Backups
3. Navigate to Settings
4. Check/Uncheck the box for "Enable Email Alerts"

## Example E-Mails

The following screenshots show example E-mails send by Trilio.

![Screenshot of a notification E-mail for a successful Snapshot](https://1689278081-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M5g8HA7bXC7P2x2RbsH%2F-MAAbHD4UOh0e-LMF9PJ%2F-MAB8NIQ5nlyqbD0pM_m%2Fimage.png?alt=media\&token=ce45758a-1606-4365-8cf8-5c626024cdb7)

![Screenshot of a notification E-Mail for a failed Snapshot](https://1689278081-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M5g8HA7bXC7P2x2RbsH%2F-MAQ3QxrsdAH8L4t2gMx%2F-MAQ3otVGa6yd_o4nM6o%2Fimage.png?alt=media\&token=af3c2456-b504-4aad-ae0a-d3d795585f33)

![Screenshot of a notification E-Mail for a successful Restore](https://1689278081-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M5g8HA7bXC7P2x2RbsH%2F-MAAbHD4UOh0e-LMF9PJ%2F-MAB8zA1L_Q3ceV4FFpH%2Fimage.png?alt=media\&token=ffeba7a2-d917-44af-a14f-3528338f8ac0)