# E-Mail Notifications

## Definition

Trilio can notify users via E-Mail upon the completion of backup and restore jobs.

The E-Mail will be sent to the owner of the Workload.

## Requirements to activate E-Mail Notifications

To use the E-mail notifications, two requirements need to be met.

{% hint style="danger" %}
Both requirements need to be set or configured by the Openstack Administrator. Please contact your Openstack Administrator to verify the requirements.
{% endhint %}

### User E-Mail assigned

As the E-Mail will be sent to the owner of the Workload does the Openstack User, who created the workload, require to have an E-Mail address associated.

### Trilio E-Mail Server configured

Trilio needs to know which E-Mail server to use, to send the E-mail notifications.\
Backup Administrators can do this in the "Backup Admin" area.

## Activate/Deactivate the E-Mail Notifications

E-Mail notifications are activated tenant wide. To activate the E-Mail notification feature for a tenant follow these steps:

1. Login to Horizon
2. Navigate to the Backups
3. Navigate to Settings
4. Check/Uncheck the box for "Enable Email Alerts"

## Example E-Mails

The following screenshots show example E-mails send by Trilio.

![Screenshot of a notification E-mail for a successful Snapshot](https://3960966644-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjKD5dmSKidJb6LgILhrT%2Fuploads%2Fgit-blob-b50fcac5fc123000ad93e497ed225d99735cab5c%2Fsnapshot_success.png?alt=media)

![Screenshot of a notification E-Mail for a failed Snapshot](https://3960966644-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjKD5dmSKidJb6LgILhrT%2Fuploads%2Fgit-blob-81ec39b57bb8fcd39e74dc91856e0487f6b0060b%2Fsnapshot_failure.png?alt=media)

![Screenshot of a notification E-Mail for a successful Restore](https://3960966644-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjKD5dmSKidJb6LgILhrT%2Fuploads%2Fgit-blob-abcb7b5c1ada2fccaf171dadae8b759eeab6dde9%2Frestore_success.png?alt=media)

![Screenshot of a notification E-Mail for a failed Restore](https://3960966644-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjKD5dmSKidJb6LgILhrT%2Fuploads%2Fgit-blob-1ad50a62352990958d6109b4ae60d1ca7755305d%2Frestore_failure.png?alt=media)