# E-Mail Notifications

## Definition

Trilio can notify users via E-Mail upon the completion of backup and restore jobs.

The E-Mail will be sent to the owner of the Workload.

## Requirements to activate E-Mail Notifications

To use the E-mail notifications, two requirements need to be met.

{% hint style="danger" %}
Both requirements need to be set or configured by the Openstack Administrator. Please contact your Openstack Administrator to verify the requirements.
{% endhint %}

### User E-Mail assigned

As the E-Mail will be sent to the owner of the Workload does the Openstack User, who created the workload, require to have an E-Mail address associated.

### Trilio E-Mail Server configured

Trilio needs to know which E-Mail server to use, to send the E-mail notifications.\
Backup Administrators can do this in the "Backup Admin" area.

## Activate/Deactivate the E-Mail Notifications

E-Mail notifications are activated tenant wide. To activate the E-Mail notification feature for a tenant follow these steps:

1. Login to Horizon
2. Navigate to the Backups
3. Navigate to Settings
4. Check/Uncheck the box for "Enable Email Alerts"

## Example E-Mails

The following screenshots show example E-mails send by Trilio.

![Screenshot of a notification E-mail for a successful Snapshot](/files/90O4a5x2PgC53AKywrF8)

![Screenshot of a notification E-Mail for a failed Snapshot](/files/lbTTVIMJI3MBoX9Krl0H)

![Screenshot of a notification E-Mail for a successful Restore](/files/9jeCSAHjGFKRUzSnO5dJ)

![Screenshot of a notification E-Mail for a failed Restore](/files/JGlyYb7vmtSyQKKiNQ5l)


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