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T4O-5.x
T4O-5.x
  • About Trilio for OpenStack
    • Welcome to Trilio for OpenStack
    • T4O Architecture
    • Release Notes
    • Compatibility Matrix
    • Resources
      • 5.2.4
      • 5.2.3
      • 5.2.2
      • 5.2.1
      • 5.2.0
      • 5.1.0
      • 5.0.0
  • Getting Started
    • Requirements
      • Network Considerations
      • Installation Strategy and Preparation
    • Getting started with Trilio on Red-Hat OpenStack Platform (RHOSP)
      • Post Installation Health-Check
    • Getting started with Trilio on Kolla-Ansible OpenStack
    • Getting started with Trilio on Canonical OpenStack
    • Software Driven Migration: VMware to OpenStack
      • Trilio's Approach
      • Supported Environments
      • Preparations
      • Deployment & Configuration
      • VM Migration Tool
      • Limitations
    • Licensing
    • Installing WorkloadManager CLI client
    • Uninstall Trilio
      • Uninstalling from RHOSP
  • Upgrading to T4O-5.x from older supported versions
    • Supported Trilio Upgrade Path
    • Upgrading on RHOSP
    • Upgrading on Kolla
    • Enabling T4O 4.1 or older backups when using NFS backup target
  • Advanced Configuration
    • Switching NFS Backing file
    • Multi-IP NFS Backup target mapping file configuration
    • Advanced Ceph configurations
      • Additions for multiple CEPH configurations
    • Multi-Region Deployments
  • User Guide
    • Workloads
    • Snapshots
    • Restores
    • File Search
    • Snapshot Mount
    • Schedulers
    • E-Mail Notifications
    • VMware migration
      • Migration Plans
        • How-to Guide: Creating a Migration Plan
      • Migrations
        • How-to Guide: Initiating a Migration
  • Admin Guide
    • Backups-Admin Area
    • Workload Policies
    • Workload Quotas
    • Managing Trusts
    • Workload Import & Migration
    • Disaster Recovery
      • Example runbook for Disaster Recovery using NFS
      • Example runbook for Disaster Recovery using S3
    • Migrating encrypted Workloads
    • Rebasing existing workloads
  • Troubleshooting
    • Frequently Asked Questions
    • General Troubleshooting Tips
    • Important log files
  • API GUIDE
    • Workloads
    • Snapshots
    • Restores
    • File Search
    • Snapshot Mount
    • Schedulers
    • E-Mail Notification Settings
    • Workload Policies
    • Workload Quotas
    • Managing Trusts
    • Workload Import and Migration
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  • Trilio services logs on RHOSP
  • On the Controller Node
  • On the Compute Node

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  1. Troubleshooting

Important log files

Trilio services logs on RHOSP

On the Controller Node

Below Trilio containers gets deployed on the Contoller node.

  • triliovault_datamover_api

  • triliovault_wlm_api

  • triliovault_wlm_scheduler

  • triliovault_wlm_workloads

  • triliovault-wlm-cron

The log files for above Trilio services can be found here:

/var/log/containers/triliovault-datamover-api/triliovault-datamover-api.log

/var/log/containers/triliovault-wlm-api/triliovault-wlm-api.log

/var/log/containers/triliovault-wlm-cron/triliovault-wlm-cron.log

/var/log/containers/triliovault-wlm-scheduler/triliovault-wlm-scheduler.log

/var/log/containers/triliovault-wlm-workloads/triliovault-wlm-workloads.log

In the case of using S3 as a backup target is there also a log file that keeps track of the S3-Fuse plugin used to connect with the S3 storage.

/var/log/containers/triliovault-wlm-workloads/triliovault-object-store.log

For file serach operation, logs can be found on Controller node at below location:

/var/log/containers/triliovault-wlm-workloads/workloadmgr-filesearch.log

On the Compute Node

Trilio Datamover container gets deployed on the Compute node.

The log file for the Trilio Datamover service can be found at:

/var/log/containers/triliovault-datamover/triliovault-datamover.log

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Last updated 1 year ago

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